Architecture IT Staff (archit@syr.edu) - Chuck Savage & Andy Molloy - Slocum Room 001

  • computer lab account problems
  • file recovery from lab computers, usb keys, hard drives, etc.
  • printing and lab computer problems (try the plot room monitor first)
  • wireless problems, studio computing problems
  • problems with portable or cart video projectors
  • problems with school laptops

Plot room monitor - Slocum Room 013

  • printers out of paper or ink
  • printing and plotting problems
  • scanner glass is dirty

SU Information Technology and Services (consult@syr.edu; 443-2677)

  • problems with your NetID and SUMail
  • U-FixIT - provides tools and a DIY space to repair your computer - visit the ITS Service Center in Room 1-227 of the CST/Life Sciences building

SU Bookstore computing department (315-443-4089)

SU Library (first floor)

  • laptop loans (14 days for $30; these laptops have the Adobe apps and Microsoft Office, but it’s not possible to install additional software)
  • power adapters for Dell & Apple devices (3-hour loan)
  • 15’ cutting mat for trimming extra wide prints

Dell tech support (800-624-9897)

Apple tech support (800-275-2273)